A year ago our team launched a survey to our users to get feedback for GlobalReader. We appreciate every one of you who gave their honest answers. It was a valuable way to understand where we should improve, so that you can get even more out of machine monitoring and data collection.
Big part of the survey went to praising our Support team because of their reaction speed and issue solving skills. Being close to you has always been a high priority to us and it was good to hear that you feel the same. The other part from the feedback was about GlobalReader software – admin.globalreader.eu, which was launched in 2016. Core comment was that it needs improvement. We took it very seriously and after a year of development, here it is – GlobalReader 3.0.
(Some features are still in the BETA version, but we are ready to share it with you.)
First feature we want to bring to you is Analytics – the main reporting tool. From the admin.globalreader.eu right upper corner you can find a button that leads you to Analytics.
Since October 2020 all our new partners have been logging in from passport.globalreader.eu. All of you, who have been with us for a longer period of time will be assisted on boarding the new eco-system step by step – taking into account the way you are using GlobalReader right now. Some of you might have taken Analytics to use already and might have noticed that the transition is seamless.
Considerable amount of focus went into getting Reports to show up/load faster. We tested it and can say it is 100% faster than admin.globalreader.eu. When you go to Analytics for the first time a familiar view appears – Dashboard. All your machine groups and settings are the same as in admin.globalreader.eu. Above all, mission is still to give the real time data and feedback of the machine’s efficiency.
We understood that the extensive number of reports might be confusing. Therefore, by default we show five Reports on the Sidebar – the most used ones. Other Reports you can easily find under Report Listing. Analytics enables you to choose the Reports you want to see on the Sidebar – for this go to Report listing and click “Add to my favourites” or “Add to company favourites”.
(★- Report is already appearing on your Sidebar. ☆ – Report is not yet on your Sidebar.)
OUR TEMA URGES ALL OF YOU TO GO AND TRY ANALYTICS – START USING BETTER AND FASTER VERSION OF GLOBALREADER REPORTING TOOL.
Here is a sneak peek to GlobalReader 3.0 structure:
If you have any questions, suggestions or ideas, our Support team is always waiting for your feedback: firstname.lastname@example.org